FAQs

Website Information:

How will I know if my deaf child is improving with sign language skills and English grammar using ASLdeafined?

Each subscriber has their own personal progress chart that automatically records the score after the completion of every activity.

Is this website only for certain people, or age groups?

ASLdeafined was created for everyone, regardless of age, to learn sign language. On this website, lessons are categorized into 3 groups: 1) deaf students, 2) parents with deaf children, and 3) the community at large. By no means is this website only for a particular group or age. Our goal and mission is to present sign language in a format that is easy to learn for all users and subscribers.

Does ASLdeafined only use American Sign Language?

ASLdeafined uses American Sign Language, plus signs that are acceptable by the deaf community at large. It is our intent and goal to use American Sign Language throughout this entire website.

Why are the lessons grouped by category and not just in a list of terms?

At ASLdeafined, we believe the best way to learn a language is by categories, and not just random words. Our goal is for the subscriber to link to previous knowledge and experiences while learning sign language.

Subscription Information:

How do I subscribe to this website?

Click on the “Sign Up” page and follow the instructions.  Payment is made through PayPal or credit cards.  PayPal is a secured site.

How much does it cost per month to subscribe to ASLdeafined?

The cost per month is $24.99, which includes unlimited lessons, activities, and games. In addition, the subscription fee pays for continuous updates and versions.

Can I stop my subscription at any time?

Yes, you can stop your subscription at any time. Every month, you will receive an email of renewal.  However, to cancel your subscription entirely, go to “Update Account” and follow the link at the bottom of the page.

What is the return policy?

If you are not satisfied for any reason, simply send us an email and we will refund your money.

I forgot my password or username. What do I do?

On the homepage, there is a tab that reads, “forgot password”. Click on that and enter your email address. We will send you a reminder email.

 

PayPal Information:

Why does the site use PayPal?

PayPal is one of the industry standards for making safe, secure payments on the web. If you’ve got a PayPal account already, signup is super quick with no need to enter your credit card information. If you don’t have a PayPal account, no a problem – you can pay using a credit card like any other online purchase.

I don’t have a PayPal account, can I still sign up?

Definitely! When you get to the screen that asks you about your PayPal information click the link labeled Use your credit card or bank account. This is what you should see:

PayPal: Pay with a credit card

Why do I need to create an account in PayPal?

When you use a credit card to sign up for ASLdeafined, you’ll be asked to provide an e-mail address and password to log into PayPal. This setting is needed because PayPal is where your subscription information exists. It’s where you can go to check up on what you’ve been charged and to cancel at any time. Think of PayPal as a vault that stores all the details about your subscription. Even with this extra step, the signup process should still take just a few seconds to complete.

Technical Issues:

What if the videos do not work, or take a long time to play?

If you are having a difficult time viewing any video, or it takes a long time to load, you may need to download Adobe Flash, or a new version of Internet Explorer.

Adobe Flash link:  http://get.adobe.com/flashplayer/

Firefox Web browser: http://www.mozilla.com/en-US/

Internet Explorer:  : http://www.microsoft.com/windows/Internet-explorer/download-ie.aspx

Do I need high speed Internet to use ASLdeafined?

High speed internet is recommended, but not a requirement. However, if you have dial up, it will just take longer to view each video, and to complete the suggested activities.


General Information:

Were any deaf individuals consulted about this site?

Yes.  ASLdeafined utilizes a cadre of deaf and hard of hearing  individuals, from middle school students to those with advanced degrees.  Unfortunately, due to the enormous start-up costs to design and implement this site, funds were not available to employ others at this time for videotaping.  However, future plans do include utilizing the talents of deaf individuals.

Are the people in the videos qualified?

Yes.  The two individuals are nationally certified as well as college degreed. For more information regarding their professional backgrounds, please visit the About Us section.

Some of the signs do not include facial expressions or mouth movements. Why not?

Most of the sign videos incorporate facial expressions. However, the focus is on learning the sign. Adding the necessary facial expressions will be taught at a later time. Facial expressions are a vital part of American Sign Language and should not be overlooked. Some of the signs do include necessary mouth movements, however, at this time, we tried to limit the mouth movements as much as possible.

What if I cannot find a specific sign in the dictionary?

At ASLdeafined, we are constantly updating and adding to the dictionary. However, if you would like to know a particular sign, you can submit a word request through our dictionary search button.  

Will I see a different sign than the one I have learned previously?

It is possible there will be a different sign than the one you have already learned. Depending on the region, or the concept of the sign, you may see a different sign.

What is your privacy policy?

ASLdeafined will NEVER sell or give any company your personal information.

Term:
Synonyms:
X